Delivery Area:

We provide shipping services all over the United States.

Shipping Costs:

We offer free shipping on all orders.

Estimated Delivery Times

• Handling Time: 1-2 business days (Monday-Friday)
• Transit Time: 2-7 business days (Monday-Friday)
• Order Cutoff Time: 6:00 pm (GMT-5:00) Eastern Standard Time ( New York )

Order Tracking

Once your order has been shipped, you will receive an email notification from us containing a tracking number. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at support@instrailer.shop with your name and order number, and we will investigate the matter for you.

To track your order, please visit our Tracking page in our website instrailer.shop.

Returns

We accept returns within 30 days of delivery if the item is unused and in its original condition. We will refund the full order amount, minus the shipping costs for the return.

Damaged Items

If your order arrives damaged in any way, please contact us as soon as possible at support@instrailer.shop with your order number and a photo of the item’s condition. We address these cases on an individual basis but will make every effort to find a satisfactory solution. For more information, please refer to our Return and Refund Policy.

Cancellation

You have the option to cancel your order directly from your confirmation email within 24h of placing it. Scroll down to find the “Changed Your Mind?” section in your email. If it has been more than 24h, please email support@instrailer.shop to request the cancellation of your order.

Lost or Missing Items

If you suspect that an item from your order is missing, please reach out to our customer support team at support@instrailer.shop. We will assist you in tracking down the missing item or finding a suitable resolution.

For any further questions or assistance, please do not hesitate to contact us at support@instrailer.shop We are here to help.

Contact Information :

Email: support@instrailer.shop

Phone: +1 316 536-9361

Business Address: 610 Chestnut St, Jackson, Mississippi, 39204, United States